Case Studies – SeeQuestor

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Homicide in Australia

Video conversion service

Detectives from Queensland Police Service (QPS) completed a review of 21,000 hours of CCTV material they had collected during ongoing work on a “protracted and complex” investigation, relating to the murder of a 12-year-old Tiahleigh Palmer. Review of the CCTV material was considered a necessity by the investigating ofﬁcers, but had proved impossible with conventional methods – it took only four days with SeeQuestor. “The SeeQuestor platform proved easy to navigate and allowed two Detectives to review all of the priority footage within 4 days, with the highest degree of accuracy. I ﬁnd it difﬁcult to express my personal gratitude to the incredibly dedicated staff and the outstanding SeeQuestor product. Your contribution to this Homicide investigation was invaluable.” The case has since ended with four convictions, including a life sentence for murder. You can read a full report into the landmark investigation in the June 2019 issue of Australian Police Journal.

Fraud Case in USA

Movement Detection

An American Police Department used SeeQuestor to analyse a huge quantity of video footage in a multi-million dollar fraud case. The lead detective said: “A case which had gathered footage from more than 30 cameras running 24/7, over ﬁve months, would have taken me 15 years to review on my own. Even by just selecting seven core key cameras and a more restricted time range to focus on, a small team would have taken around two years to do an initial viewing of all the footage. “By utilising SeeQuestor, I was able to review the footage in just four days. The software and workflow management platform also meant that I could view the same scene from more than one angle simultaneously, enabling me to gather vital evidence. If we had not used the SeeQuestor software, the departmental time commitment required to view the evidence conventionally would have been unfeasible. It was an unthinkable achievement with technology currently used by law enforcement.”

Night-time rape in UK

Person detection, Video editing

In a rape case in England, a review of almost 200 hours of video by SeeQuestor revealed that the accused was close to the victim’s house just 30 minutes before the assault, thus breaking his alibi.

The screen capture was achieved despite extremely poor quality light and corrupted footage. The video review would have taken three weeks with conventional methods, but was completed in 11 hours by a complete novice user of the platform.

Missing person in UK

Attribute search, Motion detection

Report of a missing person in the South of England, where he had been seen on CCTV alone after a night out with friends but wasn’t sighted again. There was a huge variance of types of source material, including moving cameras, which had made it difficult to analyse using conventional methods. Following an extensive search of more than 2,000 hours of video, it was confirmed that he did not appear anywhere, which enabled police to close that line of enquiry and focus on others.

Football violence in UK

Video analyst service, Full audit trail

Following a nightclub murder in England, 235 hours of CCTV footage was extracted from the nightclub and its immediate vicinity. We tracked the suspect and victim, as well as 14 acquaintances.

Our SuperRecogniser performed turnkey analysis on the case, through to producing witness statements for court, in a total of 11 man hours.

Murder in UK

Video analyst service, Full audit trail

Following a nightclub murder in England, 235 hours of CCTV footage was extracted from the nightclub and its immediate vicinity.

We tracked the suspect and victim, as well as 14 acquaintances. Our SuperRecogniser performed turnkey analysis on the case, through to producing witness statements for court, in a total of 11 man hours.

Murder in London

Team-based case management

Following the fatal shooting of a young woman, almost 1,500 hours of video from 70 separate locations and sources was imported and reviewed. The analyst was able to review material from all sources in the same place, with case management notes and tracking to facilitate multiple users working on the same case.

Murder in UK

Motion detection

After a man was discovered dead in a residence, 133 consecutive hours of video footage was obtained from a CCTV camera opposite the entrance to the property. It took one user 10 hours to review all the data; thanks to our motion detection capability, the analysts reviewed 7 days of footage in just 20 minutes by filtering out all the footage where no movement occurred.

Shooting in Ireland

Team-based case management

Following a gang murder in Ireland, we reviewed 2,000 hours of footage. The two analysts working simultaneously took 50 hours (25 hours per user) to complete the review of the video data.

The SeeQuestor platform supports multiple users working simultaneously, thanks to its team-based case management capability that enables users to leave markers, notes and tracking throughout the files.

Privacy by Design

Privacy by design

We are strongly committed to civil liberties, as embodied in the International Covenant on Civil and Political Rights. SeeQuestor technology facilitates respect for Article 14, especially the right to a trial without undue delay, and the right to know the case against one. SeeQuestor as a company is conscious of and respects Article 17 privacy rights, including under the interpretation provided by UN Human Rights Committee General Comment 16 (1988), s. 10, which insists on proper legal regulation of the collection and storage of personal data.

Typically, there is a justification for law enforcement agencies under the law for analysing video data in connection with a criminal investigation or search for a missing person, subject to a set of principles – necessity, proportionality and accountability – that protect our civil liberties. We have designed SeeQuestor to allow these principles to be applied with tight authorisation controls, data retention policies and a black box audit trail.

For our SeeQuestor Software as a Service and Format Conversion Service offerings, we have put in place appropriate physical and electronic measures, security policies and managerial procedures to safeguard and secure customer data that we have under our control, from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

Sales of SeeQuestor technology comply with the Ruggie Principles on business and human rights. SeeQuestor is mindful of the Principles and Guidelines outlined in the UK’s Surveillance Camera Code of Practice which seeks to provide guidance on the appropriate and effective use of surveillance camera systems by relevant authorities when exercising any functions to which the code relates.

SeeQuestor is registered with the Information Commissioner’s Office. The Company Data Protection Policy is available to customers on request.

Cyber Essentials

SeeQuestor was awarded Cyber Essentials certification in March 2017.

Cyber Essentials is the UK Government-backed scheme that sets out a framework and accreditation system for businesses to protect themselves against cyber threats.

The scheme is supported It is backed by industry including the Federation of Small Businesses and the CBI.

The Cyber Essentials scheme was developed to provide a clear outline of the basic controls all organisations should implement to mitigate the risk from common internet based threats, within the context of the Government’s 10 Steps to Cyber Security. Secondly, through the Assurance Framework, Cyber Essentials certification offers a way for organisations to demonstrate to customers, investors, insurers and others that they have taken these essential precautions.

www.cyberaware.gov.uk

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